77dat Privacy Policy

1. Introduction

77dat is committed to protecting your privacy and handling your personal data in an open, transparent manner. This Privacy Policy sets out the basis on which any personal data collected from you — or that you provide to us — will be processed by 77dat.

This policy applies to all players who access the 77dat platform from Bangladesh, including through the website at 77dat.io, any mobile-optimised interface, and all associated features such as live casino, sports betting, slot games, and player account management. It applies regardless of whether you access the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or anywhere else in Bangladesh.

77dat is the data controller for the personal information processed under this policy. All questions, requests, or complaints relating to data privacy should be directed to [email protected].

Where we reference "personal data" in this policy, we mean any information that identifies you or that could reasonably be used to identify you, either alone or in combination with other information. This includes your name, email address, phone number, payment details, IP address, and account activity records.

2. Data We Collect

We collect personal data through several channels: directly from you when you register or interact with the platform, automatically through technical systems as you use the site, and occasionally from third-party verification or payment partners. The table below summarises the categories of data we collect and the context in which each is gathered.

2.1 Data You Provide Directly

When you create a 77dat account, you provide identity and contact data voluntarily. When you make a deposit or withdrawal, you provide financial data. When you contact our support team, you provide communication data. In all cases, you are informed at the point of collection what data is required and why.

2.2 Data Collected Automatically

When you visit the 77dat website, our servers automatically log technical data such as your IP address, browser information, and session timestamps. We also use cookies and similar technologies to collect usage data. For more detail on cookies, see Section 6.

2.3 Data from Third Parties

We may receive personal data about you from third parties in limited circumstances, including:

• Identity verification providers, where additional checks are required to confirm your identity before large withdrawals.
• Payment processors such as bKash, Nagad, Rocket, Upay, and partner banks, who may confirm transaction status or flag suspicious activity.
• Fraud prevention and anti-money-laundering screening services.

3. How We Use Your Data

77dat uses your personal data for specific, defined purposes only. We do not use your data for purposes that are incompatible with the reason it was originally collected. The primary purposes for which we process your data are:

• Account Management: Creating and maintaining your player account, verifying your identity, and processing your account settings and preferences.
• Transaction Processing: Executing deposits and withdrawals via bKash, Nagad, Rocket, Upay, SureCash, and partner banks in Bangladeshi Taka (৳).
• Service Delivery: Providing access to casino games, live dealer tables, sports betting markets, and all other platform features you use.
• Responsible Gaming: Monitoring your activity to identify potential problem gambling patterns and delivering self-exclusion, deposit limit, and session time tools as required.
• Fraud Prevention & Security: Detecting and preventing unauthorised access, fraudulent transactions, money laundering, and abuse of promotional offers.
• Legal Compliance: Meeting record-keeping, identity verification, and reporting obligations under applicable law.
• Customer Support: Responding to your enquiries, resolving disputes, and processing complaints.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the performance, design, and content of the 77dat platform.
• Marketing Communications: Sending you information about bonuses, promotions, and platform updates — only where you have consented to receive such communications and only via the contact channel you have specified. You may withdraw this consent at any time.

4. Legal Basis for Processing

Every processing activity carried out by 77dat rests on one of the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and 77dat — for example, processing a withdrawal or verifying your account.
• Legal Obligation: Processing required to comply with applicable law — for example, retaining transaction records or conducting identity verification.
• Legitimate Interests: Processing carried out to pursue the legitimate interests of 77dat, such as fraud prevention and platform security, where those interests are not overridden by your privacy rights.
• Consent: Processing carried out based on your freely given, specific, and informed consent — for example, sending marketing emails. You may withdraw consent at any time by contacting [email protected].

5. Data Sharing

5.1 Who We Share Data With

77dat shares personal data only with categories of third parties that are necessary for platform operation. We never sell your data. The third parties with whom we may share your information include:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, SureCash, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank — solely to process transactions you initiate.
• Identity Verification Partners: Third-party KYC providers that confirm the authenticity of identity documents you submit during account verification.
• Fraud Prevention & Security Services: Providers that screen transactions and account activity for signs of fraud, money laundering, or platform abuse.
• Game Content Providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive your player ID and session data in order to deliver their games. They do not receive your full identity or financial data.
• Legal and Regulatory Bodies: Where required by applicable law or a valid legal order, we may disclose personal data to law enforcement or regulatory authorities.
• IT Infrastructure Partners: Cloud hosting, database, and cybersecurity providers who process data on our behalf under strict data processing agreements and are prohibited from using your data for their own purposes.

5.2 International Data Transfers

Some of our third-party service providers operate infrastructure outside of Bangladesh. Where personal data is transferred to a country that does not provide an equivalent level of data protection, 77dat takes appropriate steps to safeguard your data through contractual protections and technical security measures.

6. Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the site to remember information about your visit — such as your preferred language, session state, and whether you are logged in — making subsequent visits faster and more personalised.

6.2 Cookies We Use

77dat uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Performance Cookies: Used to collect anonymised data about how visitors use the platform, such as which pages are visited most frequently and whether error messages are received. This data helps us improve the platform.
• Functionality Cookies: Used to remember your preferences, such as display settings or responsible gaming limits you have applied, so you do not need to re-enter them on each visit.
• Analytics Cookies: Used to understand aggregate user behaviour on the platform using analytics services. Data collected is aggregated and anonymised before analysis.

6.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be alerted when a new cookie is placed. Please note that disabling strictly necessary cookies will impair the functionality of the 77dat platform, including your ability to stay logged in.

7. Data Retention

77dat retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The general retention periods we apply are:

• Account and Identity Data: Retained for the duration of your active account, plus five (5) years after account closure to meet anti-money-laundering and record-keeping obligations.
• Transaction Records: Retained for seven (7) years from the date of the transaction, in line with standard financial record-keeping requirements.
• Communication and Support Records: Retained for three (3) years from the date of the last interaction, to support dispute resolution.
• Technical and Usage Data: Retained for twelve (12) months, after which it is aggregated or deleted.
• Marketing Consent Records: Retained for the duration of your active marketing consent, plus three (3) years after consent is withdrawn as evidence of the consent given.

When personal data reaches the end of its retention period, it is securely deleted or irreversibly anonymised so that it can no longer be linked to an identified individual.

8. Data Security

77dat implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption at rest for stored personal and financial data.
• Password hashing using industry-standard cryptographic algorithms — your password is never stored in plain text.
• Role-based access controls ensuring that staff can only access personal data relevant to their specific job function.
• Regular security audits and penetration testing of the platform infrastructure.
• Incident response procedures that include notifying affected users in the event of a data breach that poses a risk to their rights.

While 77dat takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

9. Your Rights

As a player whose personal data is processed by 77dat, you hold the following rights over your information. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within thirty (30) days.

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is used.
• Right to Rectification: You may request that inaccurate or incomplete personal data is corrected or completed.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations we must meet.
• Right to Restriction: You may request that we restrict processing of your data in certain circumstances — for example, while the accuracy of data is being contested.
• Right to Data Portability: You may request a copy of personal data you have provided to us in a structured, machine-readable format, and may request that we transmit it to another service provider where technically feasible.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

10. Children & Minors

The 77dat platform is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, void any winnings, return any eligible deposits to the originating payment method, and delete the personal data of the underage user.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. If you believe that a minor has registered an account on 77dat, please contact us immediately at [email protected].

11. Third-Party Links

The 77dat platform does not contain links to external third-party websites. However, game content frames provided by studios such as Pragmatic Play, Evolution Gaming, and others are delivered from the respective studio's infrastructure. 77dat is not responsible for the privacy practices of third-party game studios; their data handling is governed by their own privacy policies. We select game partners whose data security standards meet or exceed our own, and all partnerships are governed by data processing agreements.

12. Policy Updates

77dat reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify registered players via email to the address on record, or via a prominent notice on the platform, no fewer than fourteen (14) days before the updated policy takes effect.

The effective date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Continued use of the platform after the effective date of any revision constitutes acceptance of the updated policy.

13. Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 77dat holds about you, please contact our support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)
• Response Time: Within 30 days for formal data rights requests; typically within 2 hours for general support queries

We take all privacy complaints seriously and will investigate each one thoroughly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.